Writing and Non Verbal Communication

DIPLOMA IN transaction MANAGEMENT (DBM) Answers of Business Communication Case I 1) Comment on the appropriateness of the senders tone to a customer. Letter is compose in a simple and direct manner. There is no slaughter ab come in the bush. Letter is brief but its convey the purpose and root word of the writer fully. Impolite and harsh language is avoided. 2. Point out the aged(prenominal) fashioned phrases and expressions. Heading and leatter head Reference Inside address attendance line Subject Salutation Body Complimentary close dentification filth Enclosure 3. Rewrite the reply according to the principles of effective writing in business. Case II 1. What is non verbal dialogue? Why do you conjecture that this commercial relies primarily on non-verbal communication between a unripened man and a gorgeous woman? What types of non verbal communication argon being apply in this case? Non Verbal communication is that which communication through other symbols. The non ver bal communication in this case used are Auditory symbols and Body languages . Would any of the non-verbal communications in this defacement (ad) not work well in another shade? No it wont be working in another culture 3. What role does music play in this spot? Who is the target market localize? The music play in this spot for Advertising the Radio FM Brand. Fm Brand was the target market. 4. Is the music at all distracting from the kernel? No the music was not distracting from the message 5. How else are radio post advertised on TV? Case III 1. Analyse the reasons for Arvind Pandeys plight.Arvind was in the situation in which a difficult choice has to be made between not want to lose the job and in addition against his loyalty to his company and his personal ethics. 2. Does Arvind Pandey really face a dilemma? Yes, definitely Arvind was facing a dilemma. 3. In your view what should Arvind Pandey do? Should he disclose it to his German Vice President? In this situation he sho uld not go against his loyalty to his company and his personal ethics. He should place the whole thing before his German Vice President. Case IV . Comment on the terms and conditions placed by the corporation. The corporation was move to negotiation in terms and conditions, delivery, sevices. 2. What factors influenced the computer companys finding to accept the contract? The computer company who was finally awarded the contract had concord to overall terms that were fine as far as their admit products were concerned but had also accepted the same terms for the brought out items. In this case, the bought out items were to be imported through a earn of credit.The percentage of the bought out items versus their own manufacture was also very high. 3. Was it a win win agreement? Discuss? No it was not completely a win because the computer company started facing trouble straightaway on supply. There were over 100 computers over a surpass connected with one another with softwa re on it. For the acceptance tests, it had been concord that the computer company would demonstrate as a pre-requisite the features they had claimed during technical discussions.